Privacy Policy

Effective Date: 8 August 2025
Version: 1.0
Owner: Consenix Group Ltd, United Kingdom

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1. Introduction

Consenix Group Ltd (“Consenix”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and share your information when you interact with our websites, products, and services — including but not limited to Mesh Memory Protocol™, MeshMem SDK, and any associated developer portals.

By using our services or visiting our websites (including consenix.com), you agree to the terms of this Privacy Policy.

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2. Scope

This policy applies to:

  1. Visitors to our websites
  2. Users of our SDKs, APIs, and developer tools
  3. Business partners, licensees, and customers
  4. Job applicants and event participants

It does not apply to personal data we process solely on behalf of our customers as their data processor — in those cases, our processing is governed by a separate agreement.

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3. Data We Collect

We may collect the following categories of information:

3.1 Information You Provide Directly

  1. Contact information (name, email, phone, company)
  2. Account registration details (username, password)
  3. License or subscription information
  4. Payment and billing details (processed via secure third-party providers)
  5. Support requests and communications

3.2 Information Collected Automatically

  1. IP address and approximate location
  2. Browser type, version, and device information
  3. Operating system
  4. Access times and referring pages
  5. Website interaction data (pages visited, links clicked)

3.3 Information from Third Parties

  1. Business contact data from partners or public sources
  2. Authentication data from third-party login providers (if used)

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4. How We Use Your Information

We process your personal data for the following purposes:

  1. Service delivery – providing, maintaining, and improving our products
  2. Account management – authentication, licensing, and billing
  3. Communications – sending updates, product news, and support responses
  4. Security – detecting and preventing fraud, abuse, and unauthorized access
  5. Legal compliance – meeting regulatory and contractual obligations
  6. Marketing – with your consent, sending promotional content

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5. Legal Bases for Processing (UK & EU GDPR)

We process personal data under these lawful bases:

  1. Contract – to perform a contract with you or take steps before entering into one
  2. Consent – when you have given explicit consent
  3. Legitimate interests – for purposes that are necessary for our business and do not override your rights
  4. Legal obligation – when processing is required by law

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6. How We Share Your Information

We do not sell personal data. We may share your data with:

  1. Service providers – cloud hosting, payment processing, analytics
  2. Business partners – where required for joint projects or licensing
  3. Legal authorities – when required to comply with laws or enforce our rights
  4. Corporate transactions – in connection with a merger, acquisition, or asset sale

All such parties are required to handle your information securely and in accordance with applicable data protection laws.

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7. Data Storage & Retention

Your data may be stored in the UK, EU, or other jurisdictions with adequate protections.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

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8. International Data Transfers

Where we transfer personal data outside the UK/EU, we ensure adequate safeguards such as:

  1. UK/EU adequacy decisions
  2. Standard Contractual Clauses (SCCs)
  3. Other legally recognized transfer mechanisms

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9. Your Rights

Under applicable data protection laws (including UK GDPR and EU GDPR), you have the right to:

  1. Access your personal data
  2. Correct inaccuracies
  3. Request deletion
  4. Restrict or object to processing
  5. Data portability
  6. Withdraw consent (where applicable)
  7. Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@consenix.com.

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10. Cookies & Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and security.
You can manage your preferences via your browser settings or our cookie banner (where applicable).

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11. Security

We implement administrative, technical, and physical safeguards to protect your data.
However, no system is completely secure — we cannot guarantee absolute protection.

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12. Third-Party Links

Our websites may link to third-party sites. We are not responsible for the privacy practices of those sites.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted here with a new effective date.

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14. Contact Us

Consenix Group Ltd
United Kingdom
📧 privacy@consenix.com
🌐 https://consenix.com